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Customer Service (User Experience) Internship in Bangalore at Practo Technologies

Customer Service (User Experience)

Practo Technologies


Start Date Duration Stipend Posted On Apply By
2 Months 10000 /Month 3 Jun'15 22 Jun'15

About Practo Technologies (
At Practo Technologies we have one aim - Better Patient Experience. Everything we do is for that reason. Be it our B2B products or our B2C service. Our flagship product, Prato Ray is an easy to use software that helps more than 35,000 doctors across India manage their practice efficiently and serve their patients better. With Practo Search, we empower patients to make an informed decision when they choose a doctor. We have many challenges in our path. It is no secret that the healthcare industry has been a mess for too long. Doctors and patients face hassles in scheduling appointments, managing records, timely communication. Sometimes no one knows what's going on! We want to fix that.
About the Internship:
The selected intern(s) will work on following during the internship:
  • To call out doctors, health care providers and health care establishments from a given database list.
  • To explain about Practo and then collect data points required to complete the profile.
  • To do the necessary sanity checks to ensure that the doctor, health care provider or health care establishment is an original profile and not a new duplicate profile.
  • To be responsible for maintaining the quality of the database assigned.
  • To call out the contacts in the database and ensure that the missing data points in the profile are enriched.
  • To ensure that the existing data points against the profile are accurate by modifying with corrections if required.
  • To be responsible for any escalations received from the contacts listed on practo. Com regarding their profile.
  • To help the users take control of their data by helping them with sign-up and activating their account.
# of Internships available: 2
Who can apply:
Only those candidates can apply who:
  1. are available for full time (in-office) internship
  2. can start the internship between 1st Jun'15 and 1st Jul'15
  3. are available for duration of 2 months (preferred, not mandatory)
  4. have relevant skills and interests
  5. have already graduated or are currently in any year of study
Other requirements:
  1. Graduation in any stream, Good oral & written communication skills, Strong ability in using internet & other basic computer applications ( MS Ofice- Compulsory)Available to start work immediately.
Additional Information:
  • Ability to work a flexible schedule, may require on a holiday and weekends.

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