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Customer Service Internship (Remote)

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Customer Service

Astrotalk

Work from home

Start Date

Starts immediatelyImmediately

Duration

3 Months

Stipend

₹ 10,000 /month

APPLY BY

4 Mar' 21

260 applicants

About the work from home job/internship

Selected intern's day-to-day responsibilities include:

1. Maintaining a positive, empathetic, and professional attitude toward customers at all times
2. Responding promptly to customer inquiries
3. Communicating with customers through various channels
4. Acknowledging and resolving customer complaints
5. Knowing our products inside-out so that you can answer questions
6. Processing orders, forms, applications, and requests
7. Keeping records of customer interactions, transactions, comments, and complaints
8. Communicating and coordinating with colleagues as necessary
9. Providing feedback on the efficiency of the customer service process
10. Managing a team of junior customer service representatives
11. Ensuring customer satisfaction and providing professional customer support

Earn certifications in these skills

Learn Business Communication

Who can apply

Only those candidates can apply who:

1. are available for the work from home job/internship

2. can start the work from home job/internship between 18th Feb'21 and 25th Mar'21

3. are available for duration of 3 months

4. have relevant skills and interests

Number of openings

About Astrotalk

Website

AstroTalk is an online platform for astrology and Kundli predictions from the best astrologers in India. Users can talk to an astrologer on call or chat with them live. They can also opt for a complete annual astrological report or just post a question on astrology. Astrology questions could be based on any subject, from marriage or love life to career or health.

We are currently building the world's largest astrological consultation & mental wellness brand. We help people connect privately with genuine & trusted astrologers before making any big life decisions, thereby reducing mental stress and leading to overall healthier lives. We spread positivity in the world by letting people know what they are capable of! Used by 2.5 million people, AstroTalk is the market leader & industry trendsetter and has scaled profitably with 40%+ quarter-on-quarter growth in the last 3 years.

Activity on Internshala

Hiring since December 2018

562 opportunities posted

221 candidates hired