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Customer Service Internship (Remote)

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Customer Service

Camp K12

Work from home

Start Date

Starts immediatelyImmediately

Duration

2 Months

Stipend

₹ 8,000-10,000 /month

APPLY BY

2 Jul' 21

181 applicants

About the work from home job/internship

Selected intern's day-to-day responsibilities include:

1. Working as the internal customer voice to identify strengths and improvement opportunities in the customer demo process
2. Developing templates and standard operating procedures for better onboarding and training of teachers
3. Using teacher performance data to design actionable interventions to help improve the performance of teachers and increase demo conversions

Skill(s) required

MS-Office

Earn certifications in these skills

Learn Business Communication

Who can apply

Only those candidates can apply who:

1. are available for the work from home job/internship

2. can start the work from home job/internship between 18th Jun'21 and 23rd Jul'21

3. are available for duration of 2 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Added requirements

1. We're looking for candidates with a penchant for process design and keen attention to detail to help us build better systems for onboarding and training of teachers, improve demo conversions and improve overall customer experience

2. Excellent observational skills and attention to detail

3. Exceptional process design and problem-solving skills

4. Strong pattern recognition and analytical skills

5. Strong written and interpersonal communication skills

6. Willingness to engage in a consultative role and hands-on execution

7. Should have a bachelor's degree

8. Experience in customer experience or customer care is a plus

9. Time spent studying or working in North America is a plus

Perks

Certificate Letter of recommendation

Number of openings

About Camp K12

Website

Camp K12 is an ed-tech startup founded by an MIT and Harvard computer science graduate and the ex-CEO of Apple (India), bringing coding and 21st-century skills to students of ages 6-18 globally. We were India's first coding boot camp for school kids in 2011, and today, we are the leader in the K-12 education space, both offline and online, making cutting-edge technologies like AI, 3D/virtual reality programming, web and mobile app development accessible to young students via our custom-built technology platforms.

Our alumni team of diverse 1000 and more changemakers have taught more than 50,000 students, worked with 200+ schools nationwide, and collaborated with institutions like Google, Adobe, IIM Bangalore, IIT Delhi, and more to inspire an entire generation of young makers and doers.

Activity on Internshala

Hiring since February 2020

218 opportunities posted

47 candidates hired