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Customer Service work from home job/internship at Camp K12
Applications are closed for this internship. Click here to browse more internships.
Customer Service
Start Date
Starts immediatelyImmediately
Duration
2 Months
Stipend
8000-10000 /month
Apply By
2 Jul' 21
Internship
Internship
About Camp K12
Camp K12 is an ed-tech startup founded by an MIT and Harvard computer science graduate and the ex-CEO of Apple (India), bringing coding and 21st-century skills to students of ages 6-18 globally. We were India's first coding boot camp for school kids in 2011, and today, we are the leader in the K-12 education space, both offline and online, making cutting-edge technologies like AI, 3D/virtual reality programming, web and mobile app development accessible to young students via our custom-built technology platforms.

Our alumni team of diverse 1000 and more changemakers have taught more than 50,000 students, worked with 200 and more schools nationwide, and have collaborated with institutions like Google, Adobe, IIM Bangalore, IIT Delhi, and more to inspire an entire generation of young makers and doers.
About the work from home job/internship
Selected intern's day-to-day responsibilities include:

1. Working as the internal customer voice to identify strengths and improvement opportunities in the customer demo process
2. Developing templates and standard operating procedures for better onboarding and training of teachers
3. Using teacher performance data to design actionable interventions to help improve the performance of teachers and increase demo conversions
Skill(s) required
MS-Office
Who can apply

Only those candidates can apply who:

1. are available for the work from home job/internship

2. can start the work from home job/internship between 18th Jun'21 and 23rd Jul'21

3. are available for duration of 2 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Other requirements

1. We're looking for candidates with a penchant for process design and keen attention to detail to help us build better systems for onboarding and training of teachers, improve demo conversions and improve overall customer experience

2. Excellent observational skills and attention to detail

3. Exceptional process design and problem-solving skills

4. Strong pattern recognition and analytical skills

5. Strong written and interpersonal communication skills

6. Willingness to engage in a consultative role and hands-on execution

7. Should have a bachelor's degree

8. Experience in customer experience or customer care is a plus

9. Time spent studying or working in North America is a plus

Perks
Certificate Letter of recommendation
Number of openings
2

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