Customer Service Intern (Remote)

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Customer Service

MetroRide India

Start Date
Starts immediatelyImmediately
Duration
6 Months
Stipend
₹ 9,000 /month
APPLY BY
14 Mar' 21
Posted 3 weeks ago
Internship
92 applicants

About the work from home job/internship

Selected intern's day-to-day responsibilities include:

1. Handling customer calls & helping them with solutions (both inbound & outbound)
2. Creating tickets in the CRM system about issues and getting them resolved
3. Calling & informing customers about the company's new offers & plans
4. Working closely with the tech team to resolve customer service issues
5. Managing customer satisfaction surveys
6. Proficiency in English, Kannada and Hindi is a MUST.
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for the work from home job/internship

2. can start the work from home job/internship between 26th Feb'21 and 2nd Apr'21

3. are available for duration of 6 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Perks

Certificate Letter of recommendation Flexible work hours

Number of openings

1

About MetroRide India

MetroRide is an electric mobility platform on a mission to make public Transport -Accessible & Seamless-. Our goal is to build the World's biggest Digital Platform for Public Transport. We bridge the huge gap of last-mile connectivity to transit hubs like Metro stations, Suburban train stations & Bus stations. Our multi-modal mobility app provides daily commuters seamless connectivity by integrating not just 1st & the last mile but also public transport booking on a single app.

We scale using Shared-mobility, Electric Vehicles & Artificial Intelligence.

We have won several national & International awards & accolades:
NASSCOM's coveted Mobility challenge Winner 2020
Only company from India to feature in "Global Top 10" @Global Automotive & Mobility Challenge (GAMIC) 2021 Michigan USA where 3000+ mobility co.s contested.
Karnataka Govt's Elevate 2022 winner.
Incubated with IIM Bangalore's NSRCEL.
Activity on Internshala
Hiring since July 2020
27 opportunities posted
1 candidate hired
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