Customer Service Internship (Remote)

Selected intern's day-to-day responsibilities include:

1. Provide front-line customer support for our community via email, live chat, phone, and social media channels
2. Work on increasing customer retention by fostering a culture of providing best-in-class customer experience and achieving key customer satisfaction goals
3. Collect, document, and organize invaluable customer feedback on product, design, and delivery
4. Work on turning order problems into successes with thoughtful customer interaction
5. Work closely with our customers and internal teams to help identify and escalate issues appropriately
6. Work on proactively taking on challenges, researching information, troubleshooting problems, and creatively delivering results

Perks:

1. Get to work with some of the best minds and experience a flow of ideas that enables personal development
2. Learn secrets and tricks to do things efficiently with the various tools that we suggest
3. We believe in working with hard workers and energetic people (we do not care what your qualification or background is but we care about the efforts you make, hence, we are always on the lookout for people who love what they do)
4. To make sure each team member is performing at their peak and getting quick solutions to their problems we offer Skillshare team access to our joiners (till the duration of the internship)
5. Regular perks based on performance

4