Rang De is looking for passionate and empathic interns who enjoy supporting people and giving them an unforgettable experience of service. The interns will join our empathy team to ensure our customers get all the support they need.
Selected intern's day-to-day responsibilities include:
1. Understanding completely the working model, platform features, and processes of Rang De and using this information to support all relevant stakeholders
2. Supporting our customers in successfully completing transactions on the platform
3. Responding to customers in real-time over our chat and phone support lines
4. Responding to customer inquires over email
5. Collecting and processing of customers' KYC documents
6. Working on being proactive and suggesting product and process improvements based on customer issues and inputs
7. Bringing a 7-star experience to every customer interaction
Only those candidates can apply who:
1. are available for the work from home job/internship
2. can start the work from home job/internship between 26th Nov'20 and 31st Dec'20
3. are available for duration of 3 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Rang De (www.rangde.in) is a fintech startup that aims to revolutionize credit access for unbanked communities by connecting individual lenders and borrowers together, cutting out the need for an intermediary, and offering highly customized and affordable loans than traditional lenders.
Rang De has a solid track record and experience of peer-to-peer lending as they pioneered the model in India in 2008. Rang De's purpose built technology platform has proved to be game changing for providing timely access to credit for thousands of farmers and entrepreneurs .
Rang De recently pivoted into an NBFC-P2P and has a highly differentiated business model from other peer-to-peer lending platforms.
