Customer Success Associate Internship

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Customer Success Associate
Start Date
Starts immediatelyImmediately
Duration
6 Months
Stipend
₹ 10,000-12,000 /month
APPLY BY
13 Aug' 20
Posted 3 weeks ago
Internship with job offer

About the internship

Selected intern's day-to-day responsibilities include:

1. Attend to all the queries of the clients and resolving them swiftly
2. Monitor the customer reviews that are generated over online platforms and responding back, so as to create a positive note on the services/product of the client
3. Prepare weekly and monthly reports and present them to the client
4. Maintain an MIS of all the issues generated and resolved
5. Maintain an MIS of inbound leads and accounts
6. Manage diligent follow-ups with inbound leads supported by subsequent email communications
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 15th Jul'20 and 19th Aug'20

3. are available for duration of 6 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Added requirements

1. Have a strong eye for research and ability to scout for new prospects, identify the key players in an industry and gather interest

Perks

Certificate Letter of recommendation Informal dress code 5 days a week Job offer

Number of openings

1

About GenY Medium

GenY Medium is a rapidly-growing, venture-backed full-service digital marketing and technology company. It is in the business of managing perceptions of brands online. Our team combines the three essential skills to excel in social media marketing - consumer understanding, content marketing, and technology expertise. Within a very short span of time, our young team has served a number of clients and helped create positive conversations around their brands. The good news is that we are growing, and fast!
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Hiring since April 2017
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