Customer Success Executive Internship

Selected intern's day-to-day responsibilities include:

1. Assisting client's queries over email & call
2. Looking into complaints and coordinating with clients to resolve their issues
3. Resolving product or service problems by clarifying the client's issues; determining the cause of the problem
selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
4. Preparing product or service reports by collecting and analyzing clients information
5. Ensuring timely deliveries and replacements. Visits to the client's location for successful implementation
6. Contributing to team effort by accomplishing related results as needed
7. Generating product ideas to reduce the number of queries & solve the pain points of customers
8. Participating in innovation and find new ways that are more efficient in terms of operations

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