Customer Success Intern

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Customer Success

GUVI Geek Network Private Limited

Start Date
Starts immediatelyImmediately
Duration
2 Months
Stipend
₹ 5,000-8,000 /month
APPLY BY
12 Jul' 22
Posted 3 weeks ago
Internship

About the internship

Selected intern's day-to-day responsibilities include:

1. Analyze customer data and improve customer experience
2. Sustain business growth and profitability by maximizing value
3. Minimize customer churn
4. Increase course completion rate
5. Handle and resolve customer requests
6. Regularly talk to the users, collect feedback and communicate it to the product team
7. Increase the adoption of GUVI's features

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) MS-Excel MS-Office
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 28th Jun'22 and 2nd Aug'22

3. are available for duration of 2 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Added requirements

1. Highly organized and able to multitask

2. Self-driven and proactive

3. Knowledge of customer success process

4. Attention to detail and good problem-solving skills

5. Excellent interpersonal skills

6. Excellent written and verbal communication

Perks

Certificate

Number of openings

4

About GUVI Geek Network Private Limited

GUVI (Grab Ur Vernacular Imprint) is an IIT Madras-incubated online learning and mentoring company. GUVI was awarded 'Top 25 Social Entrepreneur of the year 2016' by AFI. We help people learn information technology courses in their native language (English) to accelerate their skills and make them more employable through online mediums. To date, over 1.5 lakh students from 11 states have been part of our platform.
Activity on Internshala
Hiring since June 2022
33 opportunities posted
3 candidates hired
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