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Customer Success Internship

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Customer Success

Engati Technologies

Mumbai

Start Date

Starts immediatelyImmediately

Duration

6 Months

Stipend

₹ 24,000 /month

APPLY BY

5 Feb' 22

60 applicants

About the internship

Selected intern's day-to-day responsibilities include:

1. Clarify the customer complaints, determine the cause, select and explain the best solution, then follow-up to make sure the issue is resolved
2. Respond to tickets to help PeopleHum customers with their issues
3. Participate in writing excellent help documentation both for internal use and for our customers
4. Log tickets with the development team and escalate appropriately based on the impact of the issue
5. Become a PeopleHum power user before you can support others, you must know the product yourself
6. Onboard and train new customers well enough for them to fall in love with PeopleHum

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written)

Earn certifications in these skills

Learn Business Communication

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 22nd Jan'22 and 26th Feb'22

3. are available for duration of 6 months

4. have relevant skills and interests

Perks

Flexible work hours Informal dress code 5 days a week Free snacks & beverages

Number of openings

About Engati Technologies

Website

Engati is one of the best chatbot platforms to build bots in minutes without programming. It is unique in its range of feature sets including smart usage of AI/NLP capabilities as well as support for 14 channels where it can be deployed, including web, Facebook, WhatsApp, Twitter, Telegram, and others. It is a fast-growing platform with thousands of bots deployed across geographies for a variety of small to large enterprise customers. It is regularly recognized among the leading global chatbot platforms.

Activity on Internshala

Hiring since January 2022

53 opportunities posted

1 candidate hired