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Customer Success Internship

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Customer Success

PeopleHum

Mumbai

Start Date

Starts immediatelyImmediately

Duration

6 Months

Stipend

₹ 24,000 /month

APPLY BY

5 Feb' 22

51 applicants

About the internship

Selected intern's day-to-day responsibilities include:

1. Clarify the customer complaints, determine the cause, select and explain the best solution, then follow up to make sure the issue is resolved
2. Respond to tickets to help PeopleHum customers with their issues
3. Participate in writing excellent help documentation both for internal use and for our customers
4. Log tickets with the development team and escalate appropriately based on the impact of the issue
5. Become a PeopleHum power user before you can support others, you must know the product yourself
6. Onboard and train new customers well enough for them to fall in love with PeopleHum

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written)

Earn certifications in these skills

Learn Business Communication

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 22nd Jan'22 and 26th Feb'22

3. are available for duration of 6 months

4. have relevant skills and interests

Perks

Flexible work hours Informal dress code 5 days a week Free snacks & beverages

Number of openings

About PeopleHum

Website

The Avniro Group of Companies consists of many leading high-tech global award-winning brands like Engati & PeopleHum with a presence in 186 countries with 30,000+ customers. We're a fast-growing firm with more than 700 employees across Bangalore, Mumbai, California, Philadelphia, and Singapore.

Activity on Internshala

Hiring since January 2022

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