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Customer Success Part Time Internship

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Customer Success

Kadence

Bangalore

Start Date

Starts immediatelyImmediately

Duration

3 Months

Stipend

₹ 10,000 /month

APPLY BY

17 Aug' 22

Posted 3 weeks ago

Internship

Part time

40 applicants

About part time job/internship

Selected intern's day-to-day responsibilities include:

1. Maintain and develop customer success strategies and best practices, as well as customer support content, with the help of the creative team
2. Ensure they reach success as soon as possible
3. Identify opportunities for growth by relaying information back to the sales team
4. Respond to support queries, provide answers and be the go-to guide
5. Analyze customer data to improve customer experience
6. Evaluate and improve tutorials and other communication infrastructure
7. Mediate between the stakeholders and the organization
8. Handle and resolve customer requests and complaints
9. Management of CRM and other platforms related to delivering customer success
10. Maintain existing customer success metrics and data as directed

Earn certifications in these skills

Learn Business Communication

Who can apply

Only those candidates can apply who:

1. are available for the part time job/internship

2. can start the part time job/internship between 6th Aug'22 and 10th Sep'22

3. are available for duration of 3 months

4. have relevant skills and interests

Added requirements

1. An individual that is passionate and highly motivated to meet and exceed both personal and professional targets

2. Highly adaptable and quick to learn new information

3. Highly organized and able to multi-task

4. Excellent communication, interpersonal skills, ownership, accountability, interpersonal and relationship-building skills

5. Knowledge of customer success processes will be a plus point

6. Experience in document creation

7. Strong listening skills and ability to understand others' viewpoints

8. High levels of tenacity and desire to go above and beyond

9. Educated to degree level or equivalent

Perks

Certificate Letter of recommendation

Number of openings

About Kadence

Instagram page

Headquartered in Bengaluru, Kadence spreads its joy of entertainment through its 6 experience stores called Kadence Xperience in Bengaluru, Delhi, Goa, and Hyderabad. Kadence is now a global organization with expansion in the USA. Our products are also available through our dealer network of 180 strong and growing. We are also available through all the e-commerce portals of Amazon, Flipkart, and Snapdeal, and our very own Kadence. With a large portfolio of clients and partners, we aim to reach all corners of the Indian subcontinent and also expand globally.

Activity on Internshala

Hiring since November 2021

14 opportunities posted

2 candidates hired