Customer Sucess Executive Internship

Selected intern's day-to-day responsibilities include:

1. Make cold calls & write cold emails to generate sales and target new clients
2. Contribute to branding and sales promotion of the company
3. Explore, build and manage new business partnerships
4. Come up with new business development ideas
5. Visit potential prospects on the field to demonstrate our products and services
6. Be responsible for partner onboarding for our products and services
7. Develop proposals, presentations, partnership documents, and other sales enablement documents for different partnership opportunities
8. Manage onboarded partners to build long-term relationships and generate sales
9. Device measures to review the effectiveness of alliances and partnerships
10. Meet departmental goals and define key performance indicators (KPIs)
11. Establish clear client retention goals
12. Process milestones for the clients and employees to work toward
13. Assist customers with setting up and navigating programs or software
14. Promote the value of the product
15. Upsell services and products with the brand image
16. Promote value through customer experience
17. Assist in creating training courses and educational materials
18. Review customer complaints and concerns and seek to improve the customer experience

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