Customer Support Internship

Selected intern's day-to-day responsibilities include:

1. Contact potential or existing customers to inform them about a product or service using scripts
2. Answer questions about products or the company
3. Ask questions to understand customer requirements and close sales
4. Direct prospects to the field sales team when needed
5. Enter and update customer information in the database
6. Handle grievances to preserve the company s reputation
7. Go the extra mile to meet the sales quota and facilitate future sales
8. Keep records of calls and sales and note useful information
9. Manage and upload the products to various e-commerce portals (Amazon, Home Depot, Walmart, etc.)

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