Customer Support Intern

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Customer Support

Hungry2Grow Software Private Limited

Start Date
Starts immediatelyImmediately
Duration
2 Months
Stipend
₹ 20,000 /month
APPLY BY
18 Aug' 20
Posted 3 weeks ago
Internship with job offer

About the internship

Selected intern's day-to-day responsibilities include:

1. Respond to and resolve customer issues raised over email/reviews/social media and other channels
2. Recreate the issue to understand which components have specifically gone wrong before handing them over to developers
3. Work closely with engineers to ensure issues are resolved within the stipulated SLAs
4. Work towards ensuring a 7-star customer experience, by always taking an extra step to delight them
5. Communicate user suggestions to the engineering team to ensure that the issues/suggestions are considered in the product roadmap

Skill(s) required

English Proficiency (Written)
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 4th Aug'20 and 8th Sep'20

3. are available for duration of 2 months

4. are from or open to relocate to Bangalore

5. have relevant skills and interests

Perks

Certificate Informal dress code Job offer
Additional information

Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 300000 to 400000 /year

Why FunSwitch? We are on an epic mission of helping millennials around the world to reduce their digital addictions (social media, video games, excessive smartphone use, etc.). We are a rocket ship which means we move at a fast pace. Our speed ensures that each of us learns and gets better each day. You can expect to learn 10x more than in a big, cozy company. We are all-rounders that means as we are a very small team, each of us gets to work on and learn about all stages of product development: ideation->architecting->coding->testing->shipping->debugging.

Number of openings

1

About Hungry2Grow Software Private Limited

Hungry2Grow Software Private Limited is a sister concern of Atmana Inc. We, at Atmana, nurture an objective to reduce the digital addiction of Gen Z globally. Since we are an impactful start-up, everyone in our circle gets work privilege and learns mechanisms involved with product conclusions. Our team members exhibit a robust intellect, having a sense of ethical and moral values in their work commitment. Our shared objective is to collaborate and execute a task most efficiently.

The business landscape constantly evolves, and companies require flexible employees willing to learn new ideas, processes, and concepts. We happen to promote learning in both ways. For a healthy relationship, it is essential to know the mutual strengths and weaknesses as it allows us to understand each other by discovering similarities and differences. Open communication allows us to be on the same page, moving in the same direction towards one common goal.
Activity on Internshala
Hiring since April 2018
73 opportunities posted
12 candidates hired
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