Customer Support Internship

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Customer Support
Start Date
Starts immediatelyImmediately
Duration
3 Months
Stipend
₹ 6,000 /month
APPLY BY
23 Aug' 22
Posted 3 weeks ago
Internship

About the internship

Selected intern's day-to-day responsibilities include:

1. Provide support to end users on a variety of issues
2. Identify, research, and resolve technical problems
3. Quality check the entire system on a daily basis
4. Create, maintain and execute test plans
5. Respond to telephone calls, email, and collaboration tool requests for technical support
6. Document, track and monitor the problem to ensure a timely resolution
7. Rely on instructions and pre-established guidelines to perform the functions

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) Google Suite (G Suite) MS-Excel MS-PowerPoint MS-Word
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 9th Aug'22 and 13th Sep'22

3. are available for duration of 3 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Perks

Certificate Letter of recommendation Flexible work hours Informal dress code 5 days a week
Additional information

Be ready to follow shift timings - Monday through Friday: Role 1 - 12 pm IST to 9 pm IST/Role 2 - 6 pm IST to 3 am IST

Number of openings

2

About Ascendo.AI

Ascendo.AI is focused on building next-generation technology to create augmented support for the world's leading B2B companies. Prior to Ascendo, our founders have brought industry-changing products to market, SaaS, and exits. Our current customers are equally passionate about driving the next-gen change on how experts solve end-customer issues. We are a small and close-knit team with a strong belief in work-life balance and flexibility.
Activity on Internshala
Hiring since December 2021
14 opportunities posted
3 candidates hired
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