Customer Support Intern

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Customer Support

Applicate IT Solutions Private Limited

Start Date
Starts immediatelyImmediately
Duration
3 Months
Stipend
₹ 10,000-15,000 /month
APPLY BY
19 Mar' 21
Posted 3 weeks ago
Internship with job offer

About the internship

Selected intern's day-to-day responsibilities include:

1. Resolve product or service problems by clarifying the customer's complaint
2. Determine the cause of the problem
3. Select and explain the best solution to solve the problem
4. Expedite correction or adjustment, and follow-up to ensure
5. Co-ordinate between customers & technical team in order to provide on-time solution of their queries
6. Manage large amounts of incoming calls including business inquiries
7. Manage outbound feedback calls with end-users as and when required

Skill(s) required

English Proficiency (Spoken) Hindi Proficiency (Spoken) MS-Excel MS-Office
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 5th Mar'21 and 9th Apr'21

3. are available for duration of 3 months

4. are from or open to relocate to Gurgaon and neighboring cities

5. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Perks

Certificate Informal dress code Job offer
Additional information

Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 200000 to 300000 /year

Selected candidates will have to work on Saturdays/other holidays whenever needed but will be compensated for the same accordingly.

Number of openings

2

About Applicate IT Solutions Private Limited

SalesCode.ai, Guarantees Sales Uplift for CPG companies. We are the world's first intelligent RTM platform and our future-ready solutions include AI for SFA, AI-powered eB2B and Next-Gen SFA. We are proud to partner with 8 out of 15 leading CPG companies, including ITC, Mondelez, P&G, Coca-Cola, Perfetti, MARS, Pepsico, and Reckitt.

We have executed 1B+ transactions with 1.2M+ users across 65+ CPG brands spread across 18+ countries. SalesCode.ai (formerly known as ApplicateAI) has won several accolades such as Nasscom AI GameChangers Award, Nasscom Retail-Tech Award for multi-principal eB2B platform, CIO Choice Award among others.

We are backed by notable investors such as Sandeep Singhal (Ex Co-Founder of Nexus Venture Partners), Rishi Vasudev (CEO & Co-Founder of G.O.A.T Brand Labs), Deb Deep Sengupta (Former President & Managing Director, SAP) and several others, who recognize the immense potential of AI in revolutionizing the sales industry.
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Hiring since January 2017
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