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Customer Support Management Internship in Bangalore at ClearTax
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Customer Support Management

ClearTax

Start Date
Starts immediatelyImmediately
Duration
6 Months
Stipend
₹ 30,000 /month
APPLY BY
1 Dec' 23
Posted 2 weeks ago
Internship
162 applicants
About ClearTax
Website
ClearTax is Asia's fastest-growing fin-tech and India's largest website to file income tax returns. ClearTax aims at simplifying the tax filing process to empower millions of Indians and remove the fear of taxes.
Activity on Internshala
Hiring since March 2022
114 opportunities posted
7 candidates hired
About the internship
Selected intern's day-to-day responsibilities include:

1. Work on and manage all tasks related to customer service
2. Respond to customer queries in a timely and accurate way, via phone, email, or chat
3. Identify customer needs and help customers use specific features
4. Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
5. Update our internal databases with information about technical issues and useful discussions with customers
Skill(s) required
Client Relationship Effective Communication
Earn certifications in these skills
Learn Business Communication
Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 17th Nov'23 and 22nd Dec'23

3. are available for duration of 6 months

4. are from or open to relocate to Bangalore

5. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Perks
Certificate Letter of recommendation Flexible work hours Informal dress code 5 days a week Free snacks & beverages
Number of openings
2

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