1. Assist in plan design, hardware implementation, software, network, and telephony capabilities
2. Diagnose and resolve hardware, software, network, and telephony issues
3. Assist in developing operating, installation, and upgrade procedures for communication systems, hardware, network, security, storage, and software
4. Assist in documenting current hardware and network environments, including servers, PCs, IT security and network systems, videoconferencing, and telephony
5. Perform help desk and desktop support activities, as needed
6. Research, analyze, and assist in developing documentation and new processes and procedures collaboratively with the director of the infrastructure
Digital Intelligence SYStems India Pvt Ltd- D2M is an outcome-driven service & solutions partner that serves enterprises throughout their digital journey & helps them bring economic efficiency to their business operations by leveraging cutting-edge technologies. For more than 25 years, we have delivered measurable results for our enterprises & government customers. Our team of experts builds custom implementations to meet our clients' individual IT needs.
We are headquartered in McLean, VA with more than 45 offices worldwide. D2M has operations centers located in the US, Europe, India, and Brazil & we work with clients in 8 different countries. Our delivery centers are ISO 9001:2015, 27001:2013, and CMMI Level 5 certified. Digital Intelligence SYStems India Pvt. Ltd, Chennai, India is the offshore delivery center of Digital Intelligence SYStems Pvt. Ltd., Mclean (VA). The center for DISYS India is set in Ramanujan, the International Tech City in Chennai, Bangalore, Pune, and Noida.