1. Configuring Linux, Windows & Mac laptops according to company standards
2. Troubleshooting hardware issues and installing new components
3. Reading and following installation instructions for in-house applications
4. Completing and submitting essential paperwork (audits, forms, checklists, etc.) according to company policies and procedures
5. Diagnosing and resolving technical issues related to account setup, network configuration, and application performance
6. Communicating with clients via phone, email, or chat in a professional and courteous manner
7. Monitoring applications and reporting any outages to the concerned team
To be successful in this role, you should have the following:
1. A basic understanding of Linux and Windows operating systems
2. Good communication and analytical skills
3. A willingness to learn new technologies and tools
4. A positive attitude and a customer-oriented approach
5. Availability for working from the office daily from Monday to Saturday.
Perks:
1. As an IT support intern, you will be part of a dynamic and friendly team that provides technical assistance to our clients and employees
2. You will have the opportunity to work with various operating systems, hardware devices, and software applications
3. You will also gain valuable experience in troubleshooting, installing, configuring, and monitoring IT systems
Digite is a leader in the field of AI-driven lean agile products. Our products are used by the best and brightest in the world. From Amazon and Optum to Infosys, CTS, Wipro, and HCL Tech -they all use Digite products for delivering products and services globally. Digite products are used to deliver projects over $30B in value. Digite was founded in 2002 by respected Silicon Valley-based Indo-American entrepreneurs. Today, it boasts a strong and experienced leader with a young and energetic team.
Digite is based in the USA and India. Even though we are a young organization, we are at the leading edge of this fast-emerging market. Our vision, ambition, and dream are to be amongst the top 3 worldwide. Digite follows a lean-agile development approach based on Scrumban. We have a fully integrated DevOps pipeline that enables our CI/CD infrastructure. We continue to implement best-of-breed practices and contribute to the community by sharing our own experiences.
