TransWeb Global Incorporation is an education technology company that connects 2 million students with more than 3000 experts in 150 countries through diversified service portfolio. Currently, it's a market leader in online education space and working on a deemed project to make high-quality education accessible and affordable to every student on earth.
1. Building a relationship with the new client and maintaining with existing clients
2. Communicating through phone, chats, and email
3. Providing solutions and making decisions in order to handle day-to-day activities
4. Driving new initiatives being taken by the organization as you are the face of the company
5. Keeping records on the aspect of dealing with customers
6. Preparing reports to help the organization improve its customer service level