Operations And Data Management Internship

Selected intern's day-to-day responsibilities include:

1. Collaborate with the CRM team to map and analyze existing workflows, ensuring accurate and efficient documentation of processes
2. Develop clear, detailed Standard Operating Procedures (SOPs) for various CRM-related operations
3. Identify and recommend process improvements to enhance efficiency and reduce errors
4. Create flow diagrams and process documentation using tools like Microsoft Visio or Lucidchart
5. Perform routine data validation checks to ensure CRM data accuracy and consistency
6. Remove duplicate entries and enforce adherence to data entry standards.
7. Support CRM updates by cleaning and maintaining records, focusing on key areas like spares, machines, CAMC, and drilling accessories
8. Investigate and resolve data discrepancies to maintain data integrity
9. Assist in regular updates and maintenance of CRM records to ensure data is current and reliable
10. Provide feedback to the CRM team to address recurring data quality issues
11. Summarize validation efforts in concise reports, highlighting key issues and resolutions
12. Support the creation of basic data dashboards and trackers in Power BI to visualize CRM data trends and insights
13. Collaborate on creating metrics and reports for data-driven decision-making

1