Operations Intern

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Operations

DOST

Start Date
Starts immediatelyImmediately
Duration
6 Months
Stipend
₹ 8,000 /month
APPLY BY
31 Jan' 20
Posted 3 weeks ago
Internship with job offer

About the internship

Selected intern's day-to-day responsibilities include:

1. Maintaining customer focus at all times and responding to customer inquiries over e-mail, phone, and chat
2. Taking ownership of issues raised by users/experts and working with cross-functional teams to investigate, escalate and resolve them at the earliest for customer delight
3. Maintaining knowledge of all existing and upcoming products/services of the company
4. Capturing customer feedback and channelizing to internal teams for appropriate action
5. Monitoring real-time dashboards and coordinating with experts whenever required

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) MS-Excel MS-Word
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 28th Dec'19 and 31st Jan'20

3. are available for duration of 6 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Added requirements

1. An enthusiastic person with great communication skills (both verbal and written)

2. Passionate about managing a large community of our customers and experts

3. Must be a good listener and sensitive at handling users'/experts' queries and providing them with the best experience and resolution.

Perks

Certificate Letter of recommendation Informal dress code Free snacks & beverages Job offer

Number of openings

2

About DOST

YourDOST is your emotional wellness coach who stands by you in your entire life journey. The platform allows you to get in touch with professionally trained experts to help you cope with issues related to personal, professional, and academic life. They help you discover the best version of yourself.
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