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Operations Internship in Bangalore at OnePlus




Start Date Duration Stipend Posted On Apply By
6 Months ₹10000 /Month 14 Oct'19 29 Oct'19
Full time
About OnePlus (https://oneplus.in):
With our extensive experience in product and design and obsessive attention to detail, we felt it was necessary to make a smartphone much better than what's currently available. OnePlus builds beautifully designed devices of the highest quality because our users would 'NEVER SETTLE' for anything less.
About the Internship:
Selected intern's day-to-day responsibilities include:

1. Handling escalation from high-end levels
2. Analyzing of the escalations and accelerate the solutions and impart the knowledge for training use
3. Managing escalation from different business lines
4. Handling all customer complaints promptly and provide resolutions to all complaints received with seriousness and accuracy
5. Setting a clear mission and deploy strategies focused on the mission
6. Developing & improving service procedures, policies, and standards in a timely manner
7. Improving customer service experience, creating engaged customers and facilitating organic growth
# of Internships available: 1
Skill(s) required: MS-Office and MS-Excel (Learn MS-Excel)
Who can apply:
Only those candidates can apply who:
  1. are available for full time (in-office) internship
  2. can start the internship between 14th Oct'19 and 13th Nov'19
  3. are available for duration of 6 months
  4. have relevant skills and interests
** Women willing to start/restart their career can also apply.
Other requirements:
  1. Effective communication skills with a flair for both written and verbal
  2. People management skills so as to manage diverse teams to get desired outcomes
  3. Ability to be resourceful and entrepreneurial in the face of uncertainty
Certificate, Letter of recommendation, Informal dress code, 5 days a week, Free snacks & beverages.

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