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Operations Internship in Bangalore at Treebo Hotels

Operations

Treebo Hotels

Bangalore

Start Date Duration Stipend Posted On Apply By
Immediately
6 Months ₹15000 /Month 4 Dec'18 18 Dec'18
Full time
 
About Treebo Hotels (http://Treebohotels.com):
Treebo Hotels provides transparent online hotel booking experience to all its customers. It's India's no. 1 branded budget hotels with a presence in over 80+ cities (including the metro cities of Delhi, Mumbai, Pune, Ahmedabad, Bangalore, Chennai, Hyderabad, and Kolkata) and more than 400 hotels. At Treebo Hotels, you get quality stays, affordable rates, amazing offers, flexibilities such as book now pay later, instant hotel booking confirmations, 100% money back guarantee, free cancellations, and a 24x7 available guest delight team to answer booking or travel related queries. All these services provide our guests with the freedom to book a hotel first and plan their travel next. With no compromise on quality, every Treebo booking comes along with three promises - clean and fresh rooms, assured essentials and 30 minutes service guarantee.
About the Internship:
Selected intern's day-to-day responsibilities include:

1. Handling reservations queries and requests coming to the corporate reservations team from corporate sales team and corporate admins
2. Supporting sales team and internal team through calls, mails, and internal chats
3. Coordinating between multiple internal (sales team, internal teams, city teams) and external stakeholders (hotel partners, travel agents, corporate admins)
4. Troubleshooting issues regarding central reservation system
5. Handling admin/sales team/partner escalations
# of Internships available: 5
Skill(s) required: English Proficiency (Spoken) (Learn Business Communication), English Proficiency (Written) and Hindi Proficiency (Spoken)
Who can apply:
Only those candidates can apply who:
  1. are available for full time (in-office) internship
  2. can start the internship between 4th Dec'18 and 3rd Jan'19
  3. are available for duration of 6 months
  4. are from Bangalore
  5. have relevant skills and interests
Other requirements:
  1. Experienced or fresher with Great communications can apply (English and Hindi)
  2. Should be good in Mathematical aptitude
  3. Should be ready to work in both voice and non-voice process
  4. Should be comfortable with six days working, rotational shift, and rotational offs
Perks:
Certificate.