1. Handling reservations queries and requests coming to the corporate reservations team from the corporate sales team and corporate admins
2. Supporting the sales team and internal team through calls, emails, and internal chats
3. Coordinating between multiple internal (sales team, internal teams, city teams) and external stakeholders (hotel partners, travel agents, corporate admins)
4. Troubleshooting issues regarding central reservation system
5. Handling admin/sales team/partner escalations
Skill(s) required
English Proficiency (Spoken)English Proficiency (Written)Hindi Proficiency (Spoken)
Treebo Hotels provides a transparent online hotel booking experience to all its customers. It is India's no. 1 branded budget hotels with a presence in over 90+ cities (including the metro cities of Delhi, Mumbai, Pune, Ahmedabad, Bangalore, Chennai, Hyderabad, and Kolkata) and more than 500 hotels. At Treebo Hotels, you get quality stays, affordable rates, amazing offers, flexibilities such as book now pay later, instant hotel booking confirmations, 100% money-back guarantee, free cancellations, and a 24x7 available guest delight team to answer booking or travel-related queries. All these services provide our guests with the freedom to book a hotel first and plan their travel next. With no compromise on quality, every Treebo booking comes along with three promises - clean and fresh rooms, assured essentials, and 30 minutes service guarantee.