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Operations Internship in Bhopal at EduGyaan

Operations

EduGyaan

Bhopal

Start Date Duration Stipend Posted On Apply By
Immediately
5 Months ₹10000-12000 /Month 21 May'19 4 Jun'19
Full time
With job offer
 
About EduGyaan (http://www.edugyaan.com):
EduGyaan, the product from Onliest Edutech Private Limited based in Pune, initiated in 2015 by the educationalist which is a state-of-the-art solution for lecture capturing and delivering distance education. It makes it possible to easily capture the lecture videos and deliver them in HD-quality to students anywhere. We are operating from two locations in India.
About the Internship:
Selected intern's day-to-day responsibilities include:

1. Answering calls professionally to provide information about products and services
2. Providing notifications to the clients and assisting with any queries they may have
3. Referring unresolved customer grievances or special requests to designated departments for further investigation
4. Recommending potential products or services to management by collecting customer information and analyzing customer needs
5. Preparing product or service reports by collecting and analyzing customer information
6. Addressing incoming customer queries on calls
7. Troubleshoot technical issues faced which could be related to external interfaces, networking, application and Windows configuration, etc.
8. Strong Problem Solving Skills.
9. Provide application configuration and maintenance of client systems.
10. Knowledge of system installation, remote access software like TeamViewer etc.
# of Internships available: 1
Skill(s) required: MS-Office, English Proficiency (Spoken) (Learn Business Communication) and English Proficiency (Written)
Who can apply:
Only those candidates can apply who:
  1. are available for full time (in-office) internship
  2. can start the internship between 21st May'19 and 20th Jun'19
  3. are available for duration of 5 months
  4. have relevant skills and interests
Perks:
Certificate, Letter of recommendation, Job offer, Flexible work hours, 5 days a week.

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