Operations Internship in Gurgaon at Delhivery Private Limited
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Start Date
Starts immediatelyImmediately
6 Months
10000 /month
Apply By
26 Apr' 21
About Delhivery Private Limited
Delhivery is India's largest commerce enablement company. Our mission is to fulfill all of India's online and offline consumption through best-in-class industry solutions, domain expertise, and PAN India operations. Delhivery offers extensive services ranging from last-mile deliveries, third-party fulfillment, freight services (FTL/LTL), warehousing services, and software solutions such as channel integration software for sellers selling across multiple platforms.

Since its inception in 2011, Delhivery has spread its presence across 1200+ cities, working with more than 1,00,000 sellers and 4,000 clients. With fulfillment space across 4,70,000 square feet, we have expanded our reach to more than 13000 PIN codes delivering 4 lakh+ orders per day.
About the internship
Selected intern's day-to-day responsibilities include:

1. Monitoring the day-to-day operations
2. Analyzing key lane performance of first & last mile operations
3. Emphasizing to enhance the clients' satisfaction
4. Monitoring the speed of delivery, volume, and the root cause of fluctuations
5. Coordinating directly with clients, operations, and billings
6. Attending team meetings to address various constraints
7. Sharing MIS reports with allocated clients
8. Providing proactive inputs in external & internal flaws/changes and analyzing results of operations to discover more efficient ways to utilize resources
9. Sharing inputs over network expansion considering competitor's presence & their strategy
10. Promoting the importance and meaning of servicing through regular communications (these include explaining the vision, benefits of service associates, their role in achieving success, new processes or tools, progress updates etc.)
11. Acting as a one-stop solution for clients
12. Developing a clear understanding on internal & external requirements
13. Providing input in the area of collaborative planning and recommending new approaches & processes that ensure seamless communication between the client & servicing team and servicing team & the operations team
Skill(s) required
Learn these skills on Internshala Trainings
Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 12th Apr'21 and 17th May'21

3. are available for duration of 6 months

4. have relevant skills and interests

Number of openings

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