Operations Internship

Selected intern's day-to-day responsibilities include:

1. Monitor user reservations and facility promotion
2. Build efficiency in support processes for improving partners side experience
3. Resolve operational problems on the partners' side within a specified time
4. Attend meetings with partner facilities for orientations, branding, resolving issues & relationship building
5. Call partner facilities for activities schedule and updating them on the portal on a weekly basis
6. Handle invoicing, including calculation of completed units of service
7. Serve as the one-point contact for the sales team for all reservations and schedule of the activities
8. Define service quality parameters for better customer and partner experience
9. Drive initiatives in the management team and organizationally that contribute to long-term operational excellence

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