Operations Internship in Multiple locations at The Madpackers Hostels
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Start Date
Starts immediatelyImmediately
6 Months
5000 /month
Apply By
16 Dec' 19
Internship with job offer
Internship with job offer
About The Madpackers Hostels
Winner of Hostel World's 2016 & 2019 best hostel in India award, The Madpackers are a bunch of backpacker hostels looking to create and promote a tribe of vagabonds who understand the transformative powers of independent travel. With plans of taking backpacking culture across the region, we are in the process of setting up an extensive chain of backpacker hostels across all major locations in India. We are committed to spearheading the social accommodation culture in India and creating spaces for community, friendships, and stories. The young team behind all the magic is driven by their love for being on the road and a passion for social interactions. With plans of expanding to new locations every quarter, we are just getting started.
About the internship
Selected intern's day-to-day responsibilities include:

1. Ensuring we deliver diverse, creative, engaging, and memorable experiences to our guests that are aligned with our brand and mission
2. Handling guest welcome and check-in
3. Handling hostel tour and informing guests of hostel policies
4. Handling travel help including planning, itinerary suggestions, and ticketing
5. Handling cross-selling our other locations; collecting guest feedback during guest stay and check-out
6. Working with the property manager and accounts team on a daily basis; handling guest interaction and servicing
7. Creating in-property events in consultation with the guests; setting the vibe at our locations and encouraging guest-to-guest interaction
8. Promoting a positive and engaging environment for guests, neighbours, and our own staff
9. Managing our in-house experiences like our food walks, bar crawls, heritage walks, etc.
10. Identifying the best experience offering possible for the location which would generate the best experience to our guests
11. Ensuring music played at the location follows the established guidelines
12. Handling unit-level content partnerships to support content creation for the social media team
13. Hosting and supervising influencers
14. Reviewing assessment and management; encouraging guest reviews on all relevant platform
Skill(s) required
Social Media Marketing MS-Excel English Proficiency (Spoken) English Proficiency (Written)
Learn these skills on Internshala Trainings
Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 29th Nov'19 and 29th Dec'19

3. are available for duration of 6 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Certificate Letter of recommendation Informal dress code Job offer
Number of openings

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