Operations Internship

Selected intern's day-to-day responsibilities include:

1. Maintaining a positive, empathetic and professional attitude toward customers at all times
2. Responding promptly to customer inquiries
3. Communicating with customers through various channels
4. Acknowledging and resolving customer queries
5. Processing orders, forms, applications, and requests
6. Keeping records of customer interactions, transactions, comments, and complaints
7. Communicating and coordinating with colleagues as necessary
8. Providing feedback on the efficiency of the customer service process
9. Ensuring customer satisfaction and provide professional customer support

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