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Operations Internship in Navi Mumbai at Testbook

Operations

Testbook

Navi Mumbai

Start Date Duration Stipend Posted On Apply By
Immediately
2 Months ₹5000-10000 /Month 9 May'19 23 May'19
Full time
With job offer
 
About Testbook (http://www.testbook.com):
Testbook is the fastest rising startup in the ed-tech space that is poised to revolutionize the industry. With a registered user base of over 19 lakh students, we have solved more than 25 crore questions on the web app and a knockout Android app. Now, it has raced to the front and is ideally placed to capture bigger markets. Textbook is the perfect incubator for talent. You come, you learn, you conquer. You train under the best mentors and become an expert in your field in your own right. That being said, the flexibility in the projects you choose, how and when you work on them, what you want to add to them is respected in this startup. You are the sole master of your work. But it's not all about work. We are a family that likes to party often. Our platform is where you form bonds for life and connections that last forever.
About the Internship:
Selected intern's day-to-day responsibilities include:
Interact with customers by phone, e-mail or online chat concerning various care issues.
Provide hands-on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management.
Tracking and reporting of relevant customer care performance metrics.
Capturing and applying customer feedback.
# of Internships available: 3
Skill(s) required: English Proficiency (Spoken) (Learn Business Communication), English Proficiency (Written) and Hindi Proficiency (Spoken)
Who can apply:
Only those candidates can apply who:
  1. are available for full time (in-office) internship
  2. can start the internship between 9th May'19 and 8th Jun'19
  3. are available for duration of 2 months
  4. are from Navi Mumbai and neighboring cities
  5. have relevant skills and interests
Perks:
Certificate, Letter of recommendation, Job offer, Flexible work hours, Informal dress code, 5 days a week, Free snacks & beverages.

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