Operations Internship in Navi Mumbai at Testbook
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Operations
Start Date
Starts immediatelyImmediately
Duration
2 Months
Stipend
5000-10000 /month
Apply By
23 May' 19
Internship with job offer
Internship with job offer
About Testbook
Testbook is the fastest rising startup in the ed-tech space that is poised to revolutionize the industry. With a registered user base of over 19 lakh students, we have solved more than 25 crore questions on the web app and a knockout Android app. Now, it has raced to the front and is ideally placed to capture bigger markets. Testbook is the perfect incubator for talent. You come, you learn, you conquer. You train under the best mentors and become an expert in your field in your own right. That being said, the flexibility in the projects you choose, how and when you work on them, what you want to add to them is respected in this startup. Our platform is where you form bonds for life and connections that last forever.
About the internship
Selected intern's day-to-day responsibilities include:
Interact with customers by phone, e-mail or online chat concerning various care issues.
Provide hands-on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management.
Tracking and reporting of relevant customer care performance metrics.
Capturing and applying customer feedback.
Skill(s) required
English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken)
Learn these skills on Internshala Trainings
Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 9th May'19 and 8th Jun'19

3. are available for duration of 2 months

4. are from Navi Mumbai and neighboring cities

5. have relevant skills and interests

Perks
Certificate Letter of recommendation Flexible work hours Informal dress code 5 days a week Free snacks & beverages Job offer
Number of openings
3

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