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Operations Internship in Shillong at OYO Rooms

Operations

OYO Rooms

Shillong

Start Date Duration Stipend Posted On Apply By
Immediately
2 Months ₹7000 /Month 21 Nov'18 26 Dec'18
Full time
 
About OYO Rooms (http://www.oyorooms.com):
OYO Rooms is India's largest branded network of hotels founded by Ritesh Agarwal, India's first graduate of the Thiel Fellowship, a program started by Paypal founder, Peter Thiel. OYO Rooms currently operates in over 160 locations including Delhi, Gurgaon, Mumbai, Bangalore, Hyderabad, Goa, Chennai, and Kolkata in India and Kuala Lumpur in Malaysia. OYO's presence includes major metros, regional hubs, top leisure destinations, as well as pilgrimage towns.
About the Internship:
Selected intern's day-to-day responsibilities include:

1. Audit properties to check for revenue inclusion of both OYO and hotel bookings
2. Inspect properties on a daily basis for proper functioning and adherence to standards
3. Ensure a great customer experience and minimize customer escalations.
4. Ensure only the right set of hotels are on-boarded
5. Train hotel staff to improve and own CX
6. Train hotel staff about the process and drive improvement initiatives
7. Conduct customer delight activities
# of Internships available: 5
Who can apply:
Only those candidates can apply who:
  1. are available for full time (in-office) internship
  2. can start the internship between 21st Nov'18 and 26th Dec'18
  3. are available for duration of 2 months
  4. are from Shillong
  5. have relevant skills and interests
** Women willing to start/restart their career can also apply.
Perks:
Certificate.

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