Query Resolution (Customer Service) Intern (Part time/Remote)

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Query Resolution (Customer Service)

Alien Brains Private Limited

Start Date
Starts immediatelyImmediately
Duration
2 Months
Stipend
₹ 4,000-8,000 /month
APPLY BY
30 Jul' 20
Posted 3 weeks ago
Internship
Part time

About the work from home job/internship

Selected intern's day-to-day responsibilities include:

1. Monitor all incoming calls from customers for all inquiries on orders for various products
2. Assist various departments to facilitate sales of all products in the company portfolio
3. Analyze all customer issues and assist to resolve all within the required timeframe
4. Coordinate with customers and ensure appropriate questioning to identify issues
5. Manage all customer inquiries and summarize the same to be presented to the management
6. Maintain knowledge of all customer requirements and provide appropriate solutions
7. Ensure optimal utilization of all resources and resolve all issues
8. Maintain accuracy of all data and verify the same for all customer services
9. Assist in composing sentence structures for all customer reports
10. Analyze all issues and recommend alternative solutions to ensure effective resolution
11. Administer and prioritize all customer tasks and ensure achievement of all deadlines within the required timeframe
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for the work from home job/internship

2. can start the work from home job/internship between 1st Jul'20 and 5th Aug'20

3. are available for duration of 2 months

4. have relevant skills and interests

Perks

Certificate Letter of recommendation Flexible work hours

Number of openings

5

About Alien Brains Private Limited

Trending number 2 at the Play Store a few days back, Alien Brains Private Limited's app, 'Sociana - the only end to end events experience app', caters to the existing and uprising demand of apps for smooth functioning of medium to large scale events, taking care of the ticketing, management, advertisement and social media aspects of the events taking place. We offer a built-in hierarchy-based model where the initiator of the event can hold and handle multiple events simultaneously while enhancing the experience of their guests, it is custom-designed for different types of occasions, from weddings, conferences, college fests to seminars, live shows, and felicitation ceremonies.
Activity on Internshala
Hiring since June 2020
7 opportunities posted
2 candidates hired
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