Social Media Marketing Internship

Selected intern's day-to-day responsibilities include:

1. Handle social media channels for our clients which include responding to the mentions across social media channels
2. Report any mentions that require client intervention and ensure a timely and adequate response
3. Raise tickets and bucket mentions in the correct category for reporting
4. Ensure seamless communication with clients so that all responses posted to the customers are in line with the client s persona
5. Gather broad insights about each client, the kind of mentions (complaints/queries/feedback) by their customers and report the same

5