1. Manage the company s social media accounts and post content
2.Brainstorm campaign ideas
3. Monitor various social media platforms such as Facebook, Instagram, and Twitter
4. Analyze analytics to gauge the success of campaigns
5. Understand the overall concept of the company, including the brand, customer, product goals, and all other aspects of service
6. Engage with customers or clients and provides service and/or sales
7. Provide suggestions to management for improving customer experience on social platforms and internal processes
8. Learn and becomes proficient on internal software systems
9. Assist in creating performance reports
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