1. Triage incoming support issues, investigate solutions or escalate according to agreed service levels
2. Track issues until resolution according to agreed service levels
3. Collaborate with colleagues and vendors to achieve issue resolution
4. Maintain close and frequent communication with customers
5. Maintain an appropriate level of product knowledge through continuing education, reading or participation in professional conferences, workshops, or groups
Skill(s) required
English Proficiency (Spoken)English Proficiency (Written)
1. are available for full time (in-office) internship
2. can start the internship between 18th Jun'21 and 23rd Jul'21
3. are available for duration of 6 months
4. have relevant skills and interests
Perks
Certificate Letter of recommendation Flexible work hours Informal dress code
Additional information
We encourage all recent college or university graduates to apply. You will gain experience in your field of study, make professional contacts through networking, and gain hands-on experience to highlight on your resume.
Plus91 Technologies is a global digital healthcare firm. We are one of the early innovators in digital health and have, over the past 10 years, earned the trust of more than 1000 healthcare facilities in 24 countries, besides public health organizations. Plus91's leadership is influential in the digital health IT space. Our MediXcel and MediXcel Lite platforms have consistently set the standard for what gets commercially adopted by the entire industry in the years to come.
Using MediXcel, we and our partners create and implement electronic medical records, lab and hospital information management, and healthcare analytics products for clinics, labs, hospitals, and wellness programs. Using MediXcel Lite, our customers run healthcare programs, use predictive analytics, create dashboards, and run a variety of AI-powered intelligent programs. Plus91's work in disease surveillance, mobile healthcare, TB, and COVID-19 has been published as research papers in reputed journals.
