Support Executive Internship (Remote)

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Actively hiring
Support Executive
Start Date
Starts immediatelyImmediately
Duration
3 Months
Stipend
₹ 15,000 /month
APPLY BY
14 Sep' 22
Posted 3 weeks ago
Internship with job offer
610 applicants

About the work from home job/internship

Selected intern's day-to-day responsibilities include:

1. Respond to support requests over email and chat, providing timely query resolution
2. Track customer experience across different channels and touch points
4. Maintain an internal database of the support requests and track their completion journey
5. Prepare weekly, monthly and quarterly reports on the queries received and what can be done for better implementation

Skill(s) required

Client Relationship English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken) Hindi Proficiency (Written) MS-Excel MS-Office MS-Word
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for the work from home job/internship

2. can start the work from home job/internship between 10th Aug'22 and 16th Sep'22

3. are available for duration of 3 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Added requirements

1. Should have knowledge about Web3 community in general

2. Have a deep understanding of the product and the Web3 industry to provide optimal resolutions to the customer

Perks

Certificate Letter of recommendation Flexible work hours 5 days a week Job offer
Additional information

Note: Please note that this will be a hybrid working model starting from 1st September 2022.

Number of openings

3

About Totality Corporation

Established in July 2017, Totality Corporation is a software company that develops compelling gaming applications, imbibed with innovation and ideas that stand out. Since its inception, the company has been growing and establishing its foot hard in the gaming and technology industry with its first product - MGPL (Mobile Gaming Premier League), an online multiplayer real money gaming app that had over 2 million users at its peak; Totality Corp made its mark in the industry. Totality's second product was a video-based social platform that reached 3.5 million users with 1 million monthly active users. The company has now been working on products in the gaming & entertainment category, backed by leading investors. Totality Corp is led by a visionary entrepreneur with an educational background from IIT Delhi & IIM Bangalore. The company is always on the lookout for people who are excited to solve problems and have a large-scale impact by creating an innovative and scalable solutions.
Activity on Internshala
Hiring since May 2022
74 opportunities posted
7 candidates hired
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