1. Dealing and handling, various system, and server related issues physically and remotely
2. Performing ticket-based operations for our international clients
3. Providing assistance over remote as a technical expert to international clients
4. Working as a Kaseya expert and provide solutions to any issue occurred while maintaining the server and workstations through Kaseya
5. Maintaining, configuring, and monitoring virus protection software and email applications
6. Designing, configuring and testing networking software, computer hardware, and operating system
software
7. Training or certification in CCNA, CCNP or MCSA (any-one)
8. Working on a ticketing system and understanding SLA based ticket resolutions
9. Working on Connectwise and Autotask
Client interfacing and client handling for all tickets and projects for US Cloud, In-house data centers. Have an opportunity to learn and perform all levels 1, 2 & 3 work. Great learning and growth opportunities. Knowledge of Virtualization, Cloud, AWS technologies, Hyper V, and Vmware.
Only those candidates can apply who:
1. are available for the part time job/internship
2. can start the part time job/internship between 9th Sep'20 and 14th Oct'20
3. are available for duration of 6 months
4. have relevant skills and interests
ITechServ is a provider of world-class software and website development and consulting services. We develop, implement and maintain software solutions that solve business problems, transform ideas into products, and leverage ROI on IT spending. Our experience with managing both onsite and offshore teams coupled with access to a large pool of skilled IT workers allows us to complete client projects on time and within budget.
