Technical Assistance Intern (Part time/Remote)

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Technical Assistance

Workskills

Start Date
Starts immediatelyImmediately
Duration
3 Months
Stipend
₹ 5,000-10,000 /month
APPLY BY
22 Dec' 22
Posted 3 weeks ago
Internship with job offer
Part time

About the work from home job/internship

Selected intern's day-to-day responsibilities include:

1. Provide front-line customer support for our community via email, Whatsapp Support, phone calls, and social media channels
2. Work on increasing program completion rate retention by fostering a culture of providing best-in-class customer experience and achieving key customer satisfaction goals
3. Work on turning customer queries into successful enrollments with thoughtful customer interaction
4. Work closely with our students and internal teams to help identify and escalate issues appropriately
5. Work on proactively taking on challenges, researching information, troubleshooting problems, and creatively delivering results
6. Be a -Super Ninja- and help your team when they need you.

Requirements/Eligibility:

1. Experienced with client-facing will be preferred
2. Good knowledge of SQL Syntax, Excel, and database concepts
3. Excellent communication skills. You can articulate complicated concepts to non-technical people while maintaining the ability to speak credibly to highly technical people
4. Fast learner; You have a proven capacity to quickly absorb new concepts and technologies
5. Thrive under pressure; You perform well under uncertainty, high pressure, and high-impact conditions
6. Commitment to meet deadlines is expected as a behavior; She/he is expected to commit and deliver as expected

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) MS-Excel
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for the work from home job/internship

2. can start the work from home job/internship between 30th Nov'22 and 4th Jan'23

3. are available for duration of 3 months

4. have relevant skills and interests

Perks

Certificate Letter of recommendation Flexible work hours Job offer

Number of openings

2

About Workskills

Workskills is an early-stage ed-tech startup backed by some of the most renowned names in the startup ecosystem. At Workskills, we have made it our mission to support the professional trajectory of each student to help them discover their passion, get them upskilled, and help them land their dream job. We are a passionate team of lifelong learners with a shared vision of disrupting the broken education and empowering students of tomorrow.
Activity on Internshala
Hiring since November 2022
2 opportunities posted
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