Technical Support Analyst Internship

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Technical Support Analyst
Start Date
Starts immediatelyImmediately
Duration
3 Months
Stipend
₹ 15,000-20,000 /month
APPLY BY
28 May' 19
Posted 3 weeks ago
Internship with job offer

About the internship

Selected intern's day-to-day responsibilities include:

1. Answer user queries professionally to provide information about products and services or obtain details of complaints
2. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
3. Follow up with clients to ensure that appropriate actions were taken on customers' requests
4. Refer unresolved customer grievances or special requests to designated departments for further investigation
5. Coordinate with various departments to resolve user s queries
6. Debug the product related issues by coordinating with various departments
7. Handling outbound calls for feedback and user related experience
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 14th May'19 and 13th Jun'19

3. are available for duration of 3 months

4. have relevant skills and interests

Perks

Certificate 5 days a week Job offer

Number of openings

2

About Omnicuris Healthcare Private Limited

Omnicuris is an impact driven social enterprise that is pioneering online CME for doctors by leveraging advanced digital technology and combining it with rich medical expertise of reputed medical associations and medical institutes in India with the primary goal of improving quality of healthcare through continuous education and training.
Activity on Internshala
Hiring since February 2019
25 opportunities posted
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