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Technical Support Internship

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Technical Support

Uolo Technology

Bangalore

Start Date

Starts immediatelyImmediately

Duration

6 Months

Stipend

₹ 15,000-20,000 /month

APPLY BY

29 May' 20

143 applicants

About the internship

Selected intern's day-to-day responsibilities include:

1. Working with customers and team members for problems that may arise in an organization
2. Answering phone calls, writing replies to emails and excelling in customer service
3. Providing technical solutions to different problems of customers by taking the help of different tools
4. Ensuring that the call comments are properly arranged and suitable information is provided to customers
5. Maintaining high-quality standards taking into view each aspect of attending the customer, listening to their problems and offering appropriate solutions to them

Skill(s) required

English Proficiency (Spoken) Hindi Proficiency (Spoken) Kannada Proficiency (Spoken) MS-Excel MS-Office

Earn certifications in these skills

Learn MS-Excel

Learn Business Communication

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 1st May'20 and 5th Jun'20

3. are available for duration of 6 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Added requirements

1. Act as an intermediary between the organization and customer such as dealing with the complaints and queries of consumers

2. Preparation of set answers in order to reply to customer queries immediately

3. Should have dual qualities of time management, patience and ability to speak to customers with confidence and conviction

4. Should have an attitude that is well approachable by customers and understanding their problems

5. Should have extremely good listening skills in order to understand what the customer wants to say or express

6. Must know Languages: English, Kannada, Hindi, and Manageable Telugu and Tamil

Perks

Certificate Letter of recommendation Informal dress code Job offer

Number of openings

About Uolo Technology

Website

Uolo Technology is India's largest K-12 network, with more than 1 million students on the platform. Uolo works with the students to provide personalized learning products that improve the learning outcomes of the student.

More than 20 lakhs students and 70,000 teachers use the Uolo app every month. Uolo, founded in 2015 is a learning and communications platform with only one mission in mind - to empower the school community with technology to ensure the overall development of K-12 students. We have recently closed a Series B funding round of USD 25 million.

Activity on Internshala

Hiring since August 2015

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