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Technical Support Internship

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Technical Support

SysTools Software Private Limited

Delhi

Start Date

Starts immediatelyImmediately

Duration

6 Months

Stipend

₹ 5,000-10,000 /month

APPLY BY

5 Feb' 20

16 applicants

About the internship

Selected intern's day-to-day responsibilities include:

1. Troubleshooting, resolving all technical & non-technical issues related to software
2. Testing & Analysis of all products & services
3. Identifying any bugs/issues in the system and assisting in their resolution
4. Focusing on customer retention in cases of cancellations
5. Recording, tracking & reporting problem activity
6. Troubleshooting browser issues
7. Handling escalations for post-installation issues
8. Creating FAQ/ documentations related to product training & support
9. Tracking the nature of various end-user requests to see what issues might be the most common, and ensures all technical areas of concern are handled adequately

Earn certifications in these skills

Learn Business Communication

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 22nd Jan'20 and 21st Feb'20

3. are available for duration of 6 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Perks

Certificate Letter of recommendation Job offer

Additional information

Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 200000 to 300000 /year

Number of openings

About SysTools Software Private Limited

Website

SysTools deliver innovative software applications to enhance the lives of millions of IT admins, digital forensic investigators and computer users around the globe. With years of experience in the software development industry by delivering user-friendly solutions, SysTools is a fast-growing company being established as a dignified industry leader today, with operations covering more than half of the world countries.

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