Are you passionate about providing exceptional customer service and eager to gain valuable experience in a dynamic work environment? Mittal Learning Stars - Ritik Mittal is seeking a Customer Service/Customer Support intern with English proficiency, MS-Excel, and MS-Office skills to join our team. As an intern, you will have the opportunity to interact with our clients and assist them with any inquiries or issues they may have. Your responsibilities will include:
1. Responding to customer inquiries via phone, email, and chat in a professional and timely manner.
2. Assisting customers with product information, pricing, and order processing.
3. Resolving customer complaints and escalating any issues to the appropriate department.
4. Maintaining accurate records of customer interactions and transactions in our database.
5. Providing feedback to our team on ways to improve customer satisfaction.
6. Assisting with administrative tasks such as data entry and filing.
7. Collaborating with team members to ensure a seamless customer experience.
If you are a detail-oriented individual with excellent communication skills and a strong desire to learn, we want to hear from you! Join us at Mittal Learning Stars and take the first step towards a rewarding career in customer service. Apply now!
Only those candidates can apply who:
1. are available for the work from home job/internship
2. can start the work from home job/internship between 2nd Jun'24 and 7th Jul'24
3. are available for duration of 2 months
4. have relevant skills and interests
Ritik Mittal is a graduate of IIT Delhi and NIT Jamshedpur. He came up with the idea for Mittal Learning Stars when he tutored a sophomore in Fremont, California, for AP Calculus in 2020-21. Ritik personally crafts the course materials for the program. Over 15 states in the US are represented by Mittal Learning Stars, which has grown to be the largest one-on-one online test prep company in just three years.