Customer Success (Technical) Work From Home Internship

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Actively hiring
Customer Success (Technical)
Start Date
Starts immediatelyImmediately
Duration
3 Months
Stipend
₹ 10,000 /month
APPLY BY
4 Jul' 24
Posted 3 weeks ago
Internship with job offer
153 applicants

About the work from home job/internship

Selected intern's day-to-day responsibilities include:

1. Monitor accounts and serve as the day-to-day contact for assigned accounts
2. Identify areas of opportunity, highlight best practices, and document them
3. Analyze potential issues related to customer accounts and channel them internally for faster resolution
4. Review the customer journey, identify how it s supported, and take a consultative approach with the internal team to help clients overcome issues and achieve goals
5. Communicate effectively with the internal team to understand customer needs, maximize retention and growth, and share learnings

Requirements:

1. Knowledge of CCTV infrastructure and its workings is beneficial
2. Understanding of port forwarding, DDNS configurations, RTSP protocol, NVR/DVR, IP cameras, etc.
3. Self-motivated and self-directed
4. Strong communication and interpersonal skills with an aptitude for building relationships with professionals at all organizational levels
5. Excellent organizational and problem-solving skills
6. Understanding of Linux systems is a must
7. Understanding of Docker is a plus

Skill(s) required

Computer Networking Docker Linux
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for the work from home job/internship

2. can start the work from home job/internship between 12th Jun'24 and 17th Jul'24

3. are available for duration of 3 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Perks

Certificate 5 days a week Job offer

Number of openings

1

About Wobot Intelligence Private Limited

Wobot.ai is AI-powered video analytics and process compliance company that analyzes camera feeds for compliance of regulatory and other SOPs for other businesses. We help in reducing the risk of non-compliance, cost of monitoring, and increasing customer NPS. We see cameras as the third eye for enabling remote monitoring of businesses and processes. Our vision is to build technology that enables complete automation of process compliance monitoring. We aim to become an AI-supervisor tool that not only provides notifications of violations but also provides a pat on the back when it comes to doing the right thing. Our mission is to deliver highly accurate models at economical costs with an exceptional user experience. Our clients include IRCTC, Barista, Rebel Foods, Kitopi, Blue Tokai, Cure.fit, and many more. Our investors are Sequoia and Titan Capital.
Activity on Internshala
Hiring since March 2022
70 opportunities posted
11 candidates hired
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