Customer Service Intern (Part time/Remote)

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Customer Service

NEHANET Corporation

Start Date
Starts immediatelyImmediately
Duration
6 Months
Stipend
₹ 15,000 /month
APPLY BY
31 Aug' 20
Posted 3 weeks ago
Internship
Part time

About the work from home job/internship

Selected intern's day-to-day responsibilities include:

1. Taking calls from customers and resolving their issues, send emails, etc.
2. Guiding the customers with the proper process on how to use our app and website
3. Maintaining and monitoring of the system and live chat
4. Logging the queries of customers and employees
5. Researching and identifying solutions to software and hardware issues
6. Talking clients through a series of actions, either via phone, email or chat, until they've solved a technical issue
7. Ensuring all issues are properly logged
8. Prioritizing and managing several open issues at one time
9. Following up with clients to ensure their IT systems are fully functional after troubleshooting
10. Providing help and answers to the international customers' technical issues by identifying the problem
11. Providing step-by-step technical help, both written and verbal


Learn about NEHANET and follow us at

https://www.linkedin.com/company/nehanet/

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written)
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for the work from home job/internship

2. can start the work from home job/internship between 14th Jul'20 and 31st Aug'20

3. are available for duration of 6 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Perks

Certificate

Number of openings

1

About NEHANET Corporation

NEHANET Corporation is a diversified business providing a wide range of solutions from specialized CRM systems for different vertical markets to consulting services in those markets including technology, healthcare, and fintech.
Activity on Internshala
Hiring since April 2019
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