The 'Administration Manager' will oversee all operational aspects of the e-commerce business, ensuring the implementation of effective strategies to drive growth, increase efficiency, and improve customer satisfaction. The ideal candidate will have a strong background in e-commerce management, excellent leadership skills, and the ability to drive results in a fast-paced environment.
Key Responsibilities:
1. Strategic planning and execution:
- Develop and implement business strategies, plans, and procedures.
- Set comprehensive goals for performance and growth.
- Oversee daily operations of the company and the work of executives (IT, marketing, sales, finance, etc.).
2. Operational management:
- Ensure the e-commerce platform is optimized for performance, user experience, and conversion.
- Manage inventory, logistics, and supply chain to ensure timely delivery and stock availability.
- Monitor and analyze performance metrics and generate reports for the CEO and stakeholders.
3. Sales and marketing:
- Develop and implement sales and marketing strategies to drive revenue growth.
- Oversee digital marketing campaigns, SEO/SEM, email marketing, social media, and other online marketing strategies.
- Collaborate with the marketing team to enhance brand presence and improve customer engagement.
4. Customer experience:
- Ensure a high level of customer satisfaction through excellent service.
- Implement strategies to improve customer service, support, and retention.
- Monitor customer feedback and implement improvements based on insights.
5. Financial management:
- Oversee budgeting, reporting, planning, and auditing.
- Ensure financial targets are met and manage resources efficiently.
- Analyze financial data and use it to improve profitability.
6. Team leadership:
- Lead, motivate, and manage a team of professionals.
- Foster a positive and productive work environment.
- Ensure staff are trained, developed, and equipped to meet company goals.
7. Technology and innovation:
- Stay updated with the latest e-commerce trends and technologies.
- Implement new technologies and processes to improve business operations.
- Work with IT to ensure the platform is secure, scalable, and efficient.
Tasavure is an upcoming brand that is getting into online retail for women's wear. Tasuvure flaunts modern western ensembles and contemporary fusion wear with an artisanal allure and timeless appeal. The ethos of Tasuvure (TSV) is to create timeless, stylish, and versatile ensembles for the free-spirited women of today. Our signature styles are crafted from unique micro-pleated fabrics with unmissable structural shapes that are flattering and striking. The garments are extremely functional with unique qualities; they are wrinkle-proof (require no ironing) and lightweight (the perfect travel companion for jet setters). Moreover, they are remarkably versatile, extremely comfortable, and can be worn at any time of the day or night.