1. Cultivating solid relationships with clients through the provision of exceptional after-sales service
2. Creating a positive onboarding experience for new clients
3. Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings
4. Identifying ways to overcome clients' initial dislike of company products
5. Maintaining an accurate record of all existing and potential clients
6. Responding to client inquiries in a timely and professional manner
7. Training and providing overall guidance to client service employees
8. Organizing training seminars to enable clients to fully utilize product features and benefits
9. Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues
Skill(s) required
Business ResearchClient RelationshipDigital MarketingEmail MarketingEnglish Proficiency (Spoken)MS-ExcelMS-PowerPoint
We are a pack of tech hunters experienced in creating digital excellence in graphic design, mobile application design, web development, branding design, academy consultancy, web design, and development. Our approach is simple and uncomplicated. Whenever you encounter a new challenge, contact us as we customize a solution for that situation. Honestly, we love to say 'no', which is, next opportunity'. We are very hungry for innovation. We want to grow, expand, and embrace change with our clients as we have been doing for the past four years. With our young, vibrant, creative, and extremely passionate bunch of sapiens, we look forward to serving you in the best way possible.