Who can apply
1. Candidates with minimum 5 years of experience.
A. Basic Qualifications:
1. 5+ years of work experience with at least 1+ years of experience in managing people
2. 1+ years of experience in SQL and Python scripting
3. Experience in supporting systems built using Java and SQL
4. Experience with mid-size relational databases is essential
5. Background in quantitative decision-making, able to drive business metrics, automate operational tasks, and drive process excellence and the adoption of different tools and resources
6. Experience managing critical support functions and processes with end-to-end business responsibility
7. Excellent collaborative management skills
8. Proven expertise and ability to develop processes and procedures that enhance overall efficiency, with a bias towards automation in all operational tasks
9. Ability to work at all levels of detail to accomplish team/organization goals
10. Ability to identify individual strengths of team members and contribute to talent advancement, along with succession planning opportunities within the company
B. Preferred Qualifications:
1. Bachelors degree and certification in process excellence (PMI, Lean, and Six Sigma)
2. Exposure to working with technology teams and solving operational issues using technology (if required)
3. Willingness to work across shifts during peak periods
4. Demonstrated technical leadership and ability to drive projects and ensure closure within stipulated timelines
Annual CTC: Competitive salary
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