1. Hold empathetic, yet professional, conversations with potential clients, and suggest products tailored to their specific requirements
2. Share product images/videos over WhatsApp, and allow clients to choose and customize according to their needs
3. Precisely list the items that the client has chosen, as well as the respective prices of products, and send the invoice, along with any product documentation to the operations executive (if available)
4. Oversee the packaging processes, ensuring quality, as well as double-checking that the package includes all the products and required documents
5. Inform the client about product tracking details
6. Ensure that the products are supplied in a timely manner
7. Contact the client after their order has been received, and converse with them about product satisfaction (feedback should be acknowledged respectfully and complaints should be documented)
8. Ensure that any concerns are resolved as soon as feasible and that they are not repeated
9. Inform the marketing team of the client s feedback, in order to analyze and remodel the current marketing process
10. Reach out to potential clients by sharing relevant information over calls/messages, or other platforms
11. Fulfil the organization's sales target by consistently converting prospective clients into paying clients
12. Brainstorm new, and profitable avenues for Avaesa
Avaesa is a community focused on catering to all your metaphysical needs. Our products range from raw crystals and crystal goods to metaphysical products aiding spiritual, emotional, and physical well-being. We also focus on self-actualized living through conducting workshops, experiential learning, and classroom sessions on mind-body-soul enrichment, meditation, and a score of other healing modalities.
Exceptional quality products are of paramount importance to us, which is why we handpick our merchandise and services from trusted sources across the globe. We strive to deepen our connection with society and reciprocate through various community development activities. We also encourage our employees and clients to be part of this social consciousness. While our paths and definitions may vary, the power of a communal space, curious minds, and the right tools take us closer to self-realization, which is what Avaesa seeks to provide.
